If you'd like to return all, or part, of your order for a refund, or are returning a faulty item for repair/replacement you can use our FREE tracked returns service via Royal Mail for parcels up to 20kg sent from within the UK.
Simply complete and submit the online form below and you will be sent an e-mail with a link to our Royal Mail Tracked Returns page. Click on this link in this e-mail, follow the instructions to create and print your returns label and when we receive your return we will process your refund promptly.
IMPORTANT: PLEASE READ BEFORE RETURNING ITEMS:
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Watch our YouTube "how to" guides here