Returns Form

If you'd like to return all, or part, of your order for a refund or are returning a faulty item for repair/replacement, you can use our FREE tracked returns service via Royal Mail for parcels up to 20kg.  Simply complete and submit the online form below and you will be sent an e-mail with a link to our Royal Mail Tracked Returns page. Click on this link in this e-mail, follow the instructions to make and print your returns label and when we receive your return we will process your refund promptly.

PLEASE READ BEFORE RETURNING ITEMS:

  • We can only accept returns for refund if we are notified within 30 days of receipt of the goods (this does not apply to faulty or incorrectly supplied items).
  • We cannot refund cut-to-length items (including cable, sleeving, bespoke kits or cable sets etc.) unless faulty or incorrectly supplied.

Fields marked with an * are required

Title
First Name *
Last Name *
E-mail address *
We will send you confirmation that we have received your form submission
Order Number *
Order number begins with IN followed by 5 digits
Reason for return *
Please choose the type of return
Additional information
Please provide any additional information that might help us process your cancellation (e.g. products being returned)
 *
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