COVID-19 Information

This page provides the latest information regarding the impact of the COVID-19 situation on our operations.


Ordering

We are open for business as normal. 

There has been some impact on our supply chains, with distributors affected and transportation routes disrupted, so the restocking time for some products may be longer than normal, with a limited number of products out of stock until further notice. Please contact us if you require availability information for a specific item.

Shipping and delivery

We aim to process all orders (excluding those containing 'special order' items) within 24 hours, however, this may be longer at the present time due to high demand, so we ask that you bear with us and we will ship your order as soon as possible.

Postal and courier delivery services within the UK continue to operate, however, deliveries by Royal Mail may take slightly longer than normal due to the high volume of parcels being processed.

We are once again offering a range of next working day services and international airmail services.

Enquiries

Our phone lines, emails and online chat are all back to normal operations, however, there may be extended response times during busier periods.

Health & safety

We take our responsibility to our staff, customers and wider community very seriously and are adhering to the latest guidance from the Government in relation to COVID-19. 

Thank you for your understanding and please stay safe.